Contact & Grievance Redressal
RIVAA · Effective from the date shown on your order confirmation.
Seller details
RIVAA.
Address: Delhi.
Email: help@rivaa.demo · Phone/WhatsApp: 919800000004.
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is:
RIVAA — Customer Support · 919800000004 · help@rivaa.demo.
We acknowledge complaints within 48 hours and aim to resolve them within 30 days of receipt.
Data-protection contact
For questions about your personal data or to exercise your rights under the DPDP Act, 2023, contact help@rivaa.demo.
Further escalation
If you are not satisfied with our response, you may approach the National Consumer Helpline (1915) or the appropriate Consumer Disputes Redressal Commission.